Effective Communication Skills
ASSERTIVENESS & SELF-CONFIDENCE
Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
Who Should Attend?
Ideal for candidates who want to increase their self-confidence and their professional success. The candidate must know the basic of English language and should have completed high school / undergraduation.
Topics Covered:
- What does Self-Confidence mean to you?
- Obstacles to our Goals
- Communication Skills
- The Importance of Goal Setting
- Feeling the Part
- Looking the Part
- Sounding the Part
- Powerful Presentations
- Coping Techniques
- Dealing with Difficult Behavior
BUSINESS COMMUNICATION
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable?
R.E.I’s Business Communication course will help participants to understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace and in life.
Who Should Attend?
Ideal for candidates who want to improve the communication skills of themselves or their staff in order to become more effective in the work place. The candidate must know the basic of English language and should have completed high school / undergraduation.
Topics Covered:
- Understanding Communication
- Understanding Business Communication
- Communication Skills Set
- Essentials of Effective Correspondence
- Group Discussion
- Presentation Skills
COMMUNICATION STRATEGIES
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.
Who Should Attend?
Ideal for candidates who want to understand the skills and techniques of the different communication strategies and the importance of effectively utilizing these strategies in different types of business scenarios to further improve the communication flow in the workplace. The candidate must know the basic of English language and should have completed high school / undergraduation.
Topics Covered:
- What is communication? – The Big Picture
- Understanding Communication Barriers
- Para verbal Communication Skills
- Nonverbal Communication
- Speaking like a Star (S-Situation, T-Task, A-Action, R-Result)
- Listening Skills
- Asking Good Questions
- Appreciative Inquiry
- Mastering the Art of Conversation
- Advanced Communication Skills
INTERPERSONAL SKILLS
We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.
Who Should Attend?
Ideal for candidates who want to improve their interpersonal skills when dealing with colleagues, customers or clients. The candidate must know the basic of English language and should have completed high school / under-graduation.
Topics Covered:
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Making Small Talk and Moving Beyond
- Moving the Conversation Along
- Remembering Names
- Influencing Skills
- Bringing People to Your Side
- Sharing your Opinion
- Negotiation Basics
- Making an Impact
PUBLIC SPEAKING
According to a survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders – standing up in front of a crowd and talking is far more terrifying for most people.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. This program will give you some valuable public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.
Who Should Attend?
Ideal for candidates (managers, unit heads, team leaders, supervisors) with little or no public speaking experience who want to understand the importance and improve the art of public speaking. The candidate must know the basic of English language and should have completed high school / undergraduation.
Topics Covered:
- Identifying your Audience
- Creating a Basic Outline
- Organizing the Program
- Fleshing it Out
- Putting it All Together
- Being Prepared
- Overcoming Nervousness
- Delivering Your Speech
- Dealing with Questions and Giving Appropriate Answers